Penn Avionics, Customer Feedback

Since 2002 Penn Avionics has been surveying our customers after we perform work.

Penn Avionics is committed to delivering a quality product at a reasonable price, and we

listen to our customer suggestions. Below are comments we have

received from customers.

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Don't change a thing. Everyone was great to deal with. A special thanks to

Dave for the great installation Job. I couldn't be happier

with My GPS. - P.C.

Always a pleasure - R.M.

Keep up the good quality work - R.P.

You are always there for me and I will never forget it. Ken is the ultimate company man

and is supportive of Penn Avionics, yet committed to the customer. - B.C.

Your people went way above and beyond the call to get us on our way that rainy

afternoon, thanks. - F.P.

I feel remiss in not providing suggestions, but I really have been very happy with

your service and work. - J.M.

Delivery or finished time seems to be something hard to come by in aviation. You guys

performed on target. I was pleased to get my plane when it was supposed to be done!

- R.R.

Dave did a great job! Everything looks organized and the cabin was very clean - no loose

ends or rattles, keep up the good work. - D.S.

Keep up the good work. - A.M.

Great Job. A.C.

You are an honest business. It is a please using your services and I have recommended

you to others. - C.S.

No Suggestions, keep on keeping on! - M.F.

Thank you for your service. I liked the initial detailed quote that was sent to me as

a PDF file. - D.L.

Excellent! - B.D.

Great - L.B.

You guys are the best. You make spending thousands of dollars less painful! - J.P.

Exceptional service. - B.S.

I have sent many customers - B.P.

Thank you again for your quick and excellent service. I appreciate your consideration of my start-up

business. I will soon be in contact for additional avionics work. - J.G.

We recently had quite a bit of avionic work done by Penn Avionics (Collegeville, PA, N10). A new GTX330 transponder,

STEC GPSS converter to complement system 30, JPI FS-450 fuel flow, antenna hookup for

handheld. Beautiful work, great value, clean install. Some adjustments were required, loose antenna and

preexisting fault in our 420. Peter Stelzenmuller, Randy Simonds, Ken Thompson, Chris Vintigero

and the whole crew were VERY responsive to our e-mails, phone calls and were 100% dedicated to solving

our problem promptly and with the least inconvenience to us. Their price was very fair, the job excellent

and customer service superb! If you live in the area, or even if you dont, you can't go wrong. - P. G.

Thanks again for the excellent service on short notice. It was a pleasure meeting you and Ken.

You obviously stand behind your work, and I will be happy to refer you to anyone needing

avionics installations or repairs. E.R.

Just a short note to thank you for the professional installation of the HSI and GNS-530. I'm starting the approach

phase of instrument training and the upgrade has made a world of difference. When other pilot/owners see the

equipment or hear me talking about it your ears should be burning. E.J.

Excellent Job as always. S.S

The radio works great and the installation was a 12 out of 10, you guys are great! J.S.

Nice work, Neatly done, right the 1st time. J.J.

"The new Panel" Article written in the North East Bonanza Group July 2004 newsletter. (.pdf Format)

I just wanted to take a moment to thank you for the above-and-beyond service you

provided on April 15, 2004. At 0900, weather good and pre-flight complete, my

co-pilot and I taxied my 172 to runway 06 at Wings Field preparing to fly to

Winterhaven, Florida The longest trip Id ever attempted for Sun N Fun 2004.

My copilot completed entering the flight plan into the KLN 94B GPS and we took

off. But the GPS wouldnt come online! As we cycled the unit and began to dial in

VORs, we decided that this wasnt the way we wanted to spend the next eight hours!

We returned to Wings and tried everything we could locally. Finally, I called you

and you said, gosh were busy, but come right up. We landed, in quite strong cross

winds, about 1100. To my amazement, you met us on the ramp and immediately

assigned a technician. After a couple of checks, you said we had to replace the

antenna and you had one in stock. We were buttoned up and ready for takeoff at 1300.

We arrived at Winterhaven about 2200 after a lovely flight, a stop in Myrtle Beach

for fuel, sunset over Savanna and even a rocket launch from Cape Canaveral! All

with the able assistance of the KLN 94B that kept us on-course, apprised of our

location, ETA and fuel situation and away from restricted areas. Cant even imagine

what it would have been like without it.

Please add me to your list of delighted customers Penn Avionics is great! D.B.

I would like to let you know how pleased I am with the work performed by Penn Avionics

on the recent installation of a STEC-55X autopilot in my 310. The workmanship seems to be

first rate and despite several problems, was accomplished close to the original schedule. The

inevitable small glitches were positively and promptly addressed. Dave Arechiga, in particular,

was a pleasure to work with. He kept me appraised of the progress throughout the installation and

always followed through on his promised updates. He was a true gentleman and professional and

a credit to you organization. I shall think of Penn Avionics for any work I require in the future and

will not hesitate to recommend your company. D.A.

On time, on pricing target, and with pilot pick-up and return. Great Job! N.B.

A review by Doug Vetter of the Garmin GTX-330. The installation was performed

by Penn Avionics, Inc. Click here for the link.

Pete & Ken, The autopilot is working great! Thanks for your good work on our 182 G.S.

Well to put it succinctly, I'm extremely please with the overall experience with everyone and

the work of Penn Avionics. I allowed Joe to use his design and work skills to create my new panel and

I'm very satisfied with the quality of his work and the final design. And again, this was a budget operation

for me, without your fair prices and considerations I could not have done this. Thanks W.G.

I wanted to let you guys at Penn Avionics know...that was one professional and very nice install of

my new 430, 330, and 8000. From what I heard and read about you guys in the past, it goes without

saying you surpassed the great references I researched while looking for a shop. You guys always updated

me, explained where we were on a weekly basis, and there was never any questions on who the progress was

going. Q.S.

American Bonanza Society article written by a Penn Avionics, Customer.