A word about avionics installations
Long-term reliability, servicing, and repair are extremely dependent
on a good installation. Avionics problems can be built in at the
time of installation if the work is not performed correctly. Every
installation should be neat, electrically well-designed, mechanically
strong, and properly put-together. Penn Avionics, Inc. designs
in quality so your avionics package gives you years of trouble
free service.
Several different factors will cause the cost to install a specific
item to vary from aircraft to aircraft. The type of aircraft will
effect the time required to gain access to mounting areas. Larger
aircraft generally require more time to disassemble and re-assemble
than smaller aircraft. Available panel space to accommodate the
new equipment will vary between aircraft. Existing avionics may
need to be relocated to make room for new avionics. Remote equipment
may need to be installed to allow backward compatibility of the
new avionics with older existing systems.
The condition of existing avionics may need to be evaluated. Some
installations require the new avionics to be interfaced with existing
systems. For example a new IFR GPS may be required to interface
with an existing HSI. If the existing HSI installation is showing
signs of problems, those problems should be corrected to ensure
the new equipment will perform without problem. If you own an
older aircraft that hasn't seen an avionics shop for some time,
it may be time to clean up some existing problems during the installation
of the new equipment.
The goal of a high quality avionics installation is to provide
the owner with a trouble free package, that delivers the performance
the avionics manufacture promised year after year.
Quality Assurance
Penn Avionics is sensitive to the concern for quality. Not only is it a safety
issue, but we understand it is a tremendous inconvenience for a customer to have
to stop back to have small issues taken care of after work to their aircraft.
Following every avionics installation, Penn Avionics uses a 4 step quality
assurance (QA) system to assure the customer receives a fully functional,
problem free installation. This QA system was developed by Penn Avionics and
S.C.O.R.E. (Service core of retired executives). Each avionics installation job
has a lead technician assigned to the project. At the end of the job, that lead
technician will complete a five page QA check list. Each page has about 15
avionics line items to be checked. The QA check sheet addresses the complete
avionics installation in the aircraft, not just the items that Penn Avionics
installed. After the lead technician has completed the QA check list (and
corrected any open issues), the list is turned over to a different technician
that was not involved in the work. This second technician again completes the
full check list. Any discrepancies are noted and corrected by the led
technician. After the 2nd QA is completed, the QA check list and all related
documentation is turned over to the Installation manager. The Installation
manager or General manager performs a third and final QA check. The third QA
check includes a flight test in 75% of the cases. Any problems discovered on the
3rd QA or flight test are corrected. A paperwork package including all pilot
operating guides, weight an balance forms, log book stickers, and other FAA
paperwork are assembled for the owner. When the owner picks up the aircraft, the
Installation Manager goes over the work performed and answers any questions.
After the owner has taken delivery of the aircraft, Penn Avionics mails out a
survey card to the owner asking for feedback on his/her experience with Penn
Avionics and any suggestions to help use improve. Using this QA process we have
found Penn Avionics can repeatedly deliver high quality, bug free installations
for customers.
Installation Shop Pictures